CitizenPlane, the first solution to re-sell empty plane seats online

CitizenPlane is a tool built specifically for tour-operators. It allows you to re-sell your empty plane seats on all major online travel agencies and metasearches in Europe. With CitizenPlane, anyone can sell a plane ticket online in less than five minutes.

That way, you can optimize the fill rate and prevent losses on your committed seats. It works with all kinds of flights: full charters, allotments, block-seats and even empty legs. Indeed, CitizenPlane can automatically bundle your flight with other companies to serve travellers better.

Some stats

Many big players already trust CitizenPlane: Thomas Cook, TUI, Club Med, etc. We operate in more than 15 countries and we’re already connected to more than 50 distributors, which covers more than 60% of the market in Europe.

Amongst these distributors, there are dynamic package companies, but also online travel agencies such as eDreams, Opodo or Destinia and metasearches (Skyscanner, Kayak, etc.). On average, 65% of the seats we have in inventory get sold.

This wide distribution network enabled our clients to sell more than 40,000 tickets last summer and claim over €6,000,000 back. All of this has been performed on plane seats that would have been a sunk cost otherwise ; and it’s not over! We’re already having 3 times the volume of past year.

How does it work?

CitizenPlane is an online platform, which means you just need an access the Internet to use it. There is no set-up fee, no license fee and your account can be opened in less than one minute. Once you log into the website, you can create your flights and start selling right away.

Your flights will then become available online, and CitizenPlane only adds a markup fee on top of your price. Hence, the price you give us is exactly what you will receive. That means we make money only if we make a sale, no strings attached.

Once a booking is made, you receive an email with the passengers’ information and, 48 hours before departure, you receive the full passengers list for your flight. CitizenPlane also handles all of the support for you ; it’s a hassle-free solution.

If you need to manage a large volume of seats, automations are available to make flight creation and bookings management easier. This means a seamless integration with your existing systems, for even less of a hassle.